Ensuring your workplace is prepared for emergencies starts with training.
But how many staff should you train? In this guide, we break down legal requirements, practical considerations, and expert tips to keep your workplace safe and compliant.
The Legal Framework
In Queensland, the First Aid in the Workplace Code of Practice provides the legal framework for keeping your staff safe. It outlines requirements for first aid facilities, equipment, and staff training.
The Code applies to all types of workplaces and ensures that businesses have thought through first aid so they are prepared for emergencies.
By following the Code, companies demonstrate compliance with Work Health and Safety (WHS) laws and reduce the risk of injuries escalating due to delayed medical response.
Beyond basic first aid requirements, the Code also covers emergency planning, record-keeping, and communication procedures.
It highlights the importance of having a clear first aid plan, accessible first aid kits, and signage so that everyone knows who to contact and what steps to take in an emergency. Following these guidelines creates a culture of safety within your workplace.
Minimum Ratios of Trained Staff
The Code specifies minimum ratios of trained first aid staff based on employee numbers and workplace risk levels.
For low-risk workplaces, at least one trained first aider per 50 employees is recommended.
High-risk workplaces, such as construction sites or industrial facilities, require at least one trained first aider per 25 employees, or 10 if it’s in an isolated area.
These ratios are a legal baseline, but they don’t always guarantee sufficient coverage for every scenario—careful planning is essential.
Considering Different Shifts
If your workplace operates across multiple shifts, you have more to think about to ensure trained first aiders are available
Even if you meet the minimum ratios, some shifts might have no trained staff on duty.
Planning for each shift ensures continuous coverage and a fast response to any emergency.
Accounting for Holidays and Sick Days
Staff absences due to holidays, sick leave, or unexpected emergencies can temporarily reduce your first aid coverage.
Train extra staff as a buffer to maintain compliance and safety. Additional trained personnel ensures your workplace is always ready, no matter who is on leave.
Large Numbers of Members of the Public
Workplaces interacting with large numbers of customers or visitors, like retail, events, or hospitality venues, face a higher likelihood of incidents.
Training more than the minimum number of first aiders helps improve response times and ensures the safety of both employees and the public.
Other Considerations
Beyond legal requirements, consider workplace layout, hazards, and first aid accessibility. Multi-floor buildings, remote areas, or workplaces with heavy machinery may need additional trained staff. Regularly reviewing your first aid plan helps adjust staffing levels as your business grows or changes.
Why Train with Toowoomba Safety Training?
At Toowoomba Safety Training, we provide practical, hands-on first aid training in Toowoomba designed to equip your staff with real skills.
Don’t leave safety to chance—book your first aid training with Toowoomba Safety Training today and protect your staff, visitors, and business.
References
- First Aid Code of Practice QLD – training.gov.au
- First Aid Code of Practice QLD: Essential Guide – myfirstaidcourse.com.au
- First Aid in the Workplace – safeworkaustralia.gov.au